Shipping & Returns

Shipping

Because our products are delivered digitally, we do not charge shipping fees.

Returns

Due to the nature of digital goods, returns and refunds are problematic at best.  Consequently, we encourage our customers to check their shopping cart for the proper files before confirming their orders.  NewMusicShelf.com cannot issue refunds or exchanges for scores that were purchased in error.

Should our software deliver the incorrect file, we will work to correct the situation and deliver the proper file.  In this event, please email sales@newmusicshelf.com with your transaction number, the name of the score you intended to purchase, and the name of the score that was sent to you in error.